Privacy Policy for Motivatto

Last updated: February 14, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide, operate, and improve the Service. By using the Service, You acknowledge that You have read and understood this Privacy Policy and agree to its terms.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. These definitions shall apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Collecting and Using Your Personal Data

Types of Data Collected

1. Personal Data

Motivatto is designed to collect minimal personal data.

We may collect:

We do not require account registration to use core features unless necessary for subscription validation.

We do not collect names, postal addresses, or payment card details directly.

2. User Preferences (Core App Functionality)

To provide personalized motivational experiences, the Application collects preferences voluntarily selected by You, including:

If push notifications are enabled, the device push token may be processed solely for delivering notifications and is not used for tracking or marketing.

These preferences are used exclusively to generate personalized motivational videos and audio content.

Motivatto does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or precise location data.

Your Preferences are stored locally on Your Device and are not transmitted to our servers unless required to generate requested AI content.

3. AI-Generated Content Processing

Motivatto uses third-party AI service providers, including OpenAI and ElevenLabs, to generate personalized motivational audio.

OpenAI and ElevenLabs act as data processors and process information solely on our behalf under applicable data protection agreements.

IP addresses are not deliberately shared with OpenAI or ElevenLabs beyond what is technically required for secure API communication.

When You use OpenAI-powered features, limited preference data may be transmitted securely to OpenAI and ElevenLabs for processing. This may include:

We do not transmit personally identifiable information such as name, email address, or payment information to OpenAI or ElevenLabs.

All Service Providers are contractually required to apply privacy and data protection standards equal to those described in this Privacy Policy.

The legal basis for processing AI-related preference data is Your explicit consent and the necessity of processing to provide the requested Service.

You may withdraw consent at any time by discontinuing use of the Application or resetting preferences within the Settings screen.

Motivatto does not store AI prompts or AI-generated processing data on external servers beyond what is necessary to deliver the requested content.

OpenAI and ElevenLabs may retain data temporarily in accordance with their respective privacy policies for security, abuse prevention, or legal compliance purposes.

Data transmitted to OpenAI and ElevenLabs is not used to train their general AI models.

4. Usage Data

Usage Data is collected automatically when using the Service.

This may include:

Usage Data is used to:

We use analytics tools (RevenueCat) solely for internal improvement purposes.

Analytics data is collected in anonymized or aggregated form and is not used to identify individual users.

We use limited subscription analytics provided by RevenueCat solely for subscription validation and service improvement purposes.

Usage Data is not combined with other datasets to identify individual users.

5. Subscription and Payment Data

Motivatto offers subscription plans through the Apple App Store.

All payments are processed securely by Apple.

RevenueCat processes anonymous subscription identifiers and transaction status information necessary to validate active subscriptions. RevenueCat does not receive payment card details.

We do not collect, store, or process Your payment card information directly.

Use of Your Personal Data

The Company may use Personal Data to:

We do not sell, rent, or share Your Personal Data for marketing purposes.

Legal Basis for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), we process Personal Data based on the following legal grounds:

Sharing of Personal Data

We may share limited Personal Data only in the following situations:

We do not allow third parties to use Your data for independent marketing.

We do not sell Personal Data to any third party.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy.

Account Information

If applicable, account-related information is retained for the duration of Your account relationship plus up to 24 months after closure to resolve disputes or legal matters.

Usage Data

Application analytics and server logs may be retained for up to 24 months for security and improvement purposes.

Video History

Generated motivational video history is stored for up to 7 days and is automatically deleted thereafter.

Local Preferences

Preferences remain stored locally on Your Device unless reset or deleted by You.

We may retain data longer if required by:

When retention periods expire, data is securely deleted or anonymized.

International Data Transfers

Your information may be processed outside Your country of residence. Where required by law, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or equivalent legal transfer mechanisms.

Delete Your Personal Data

You have the right to request deletion of Personal Data we hold about You.

We may retain certain data where legally required.

Disclosure of Personal Data

Tracking and Advertising

Motivatto does not use Personal Data for tracking across third-party apps or websites.

We do not engage in cross-app tracking, behavioral advertising, or data brokerage activities.

Data collected through the Application is used solely for providing and improving the Service.

We do not perform automated decision-making or profiling that produces legal or similarly significant effects on users.

We do not access or use the advertising identifier (IDFA).

Security of Your Personal Data

We implement commercially reasonable administrative, technical, and organizational safeguards to protect Personal Data. However, no transmission or storage system is 100% secure.

Children's Privacy

The Service is not intended for individuals under 16 years of age. We do not knowingly collect Personal Data from children under 16. If such data is identified, it will be deleted promptly.

Links to Other Websites

The Service may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

Your Rights (GDPR & CCPA)

Depending on Your jurisdiction, You may have the right to:

You may exercise Your rights by contacting:

Email: motivattohelpcenter@gmail.com
Phone: +34637164016

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Data Controller

The data controller responsible for processing personal data under this Privacy Policy is:

If You have any questions about this Privacy Policy, You may contact the data controller.